Support
One inbox for every Nova product — Nova OS, Nova Home and Nova Assistant. A real person answers.
Email: support@usenovaos.com
We reply within one business day, Monday–Friday. Include the email address on your account, which product you're using, and — if it's about a specific record — a link to it.
Integration guides
- Zoom — auto-created Zoom meetings on bookings: install, permissions, uninstall, troubleshooting.
- Google Calendar, Facebook, Instagram, TikTok and LinkedIn are connected from Integrations inside the app; each card explains what it does before you connect it.
Billing
Plans, invoices and cancellation are handled in-app under Settings → Billing. Cancel any time; you keep access until the end of the paid period. For a refund question or a billing dispute, email support@usenovaos.com with the charge date and amount.
Privacy and data requests
To disconnect a single integration, use Disconnect on its card in Integrations — that deletes the stored tokens immediately. To delete your account and all associated data, follow Data Deletion or email privacy@usenovaos.com.
See also the Privacy Policy and Terms of Service.
Reporting a security issue
Email support@usenovaos.com with Security in the subject. Please don't post it publicly first — we'll acknowledge within one business day.
Company
Golden Nova Agency LLC
375 Kirkland Avenue, Apt 302
Kirkland, WA 98033-6207, USA