Data Deletion
Nova OS is a content and CRM workspace operated by Golden Nova Agency LLC. When you connect a social account (Facebook, Instagram, TikTok, or Google/YouTube), we store only the access tokens and basic account details (account id, username, display name, avatar) needed to publish the content you schedule and to show you your own post analytics. You can remove that data at any time.
Remove a single connected account (self-serve)
Inside Nova OS, open Integrations → Social publishing (or the Publishing tab of the Content workspace), find the connected account, and click Disconnect. This immediately deletes that account's stored access token and connection record from our systems and revokes our access to it. No further action is required.
Delete all of your data
To request deletion of your entire Nova OS account and all associated data — including every connected social account, stored tokens, and content — contact us and we will permanently delete it:
Email: privacy@usenovaos.com · Subject line: Data Deletion Request
Include the email address on your Nova OS account (and, if relevant, the connected social handle) so we can locate and remove your records.
We confirm and complete verified deletion requests within 30 days. Where a platform provides a data-deletion callback, revoking Nova OS from that platform (for example, Facebook → Settings → Apps and Websites → Remove) also signals us to delete the associated connection data.
What gets deleted
- OAuth access/refresh tokens for every connected platform.
- Connection records (account id, username, display name, avatar URL, granted scopes).
- Any content, captions, media, and analytics stored under your account.
Deletion is permanent and cannot be undone. We retain nothing beyond what any law requires us to keep.